Privacy Policy
Your privacy is our priority. Learn how we protect and handle your data.
Last updated: August 31, 2025
Privacy at a Glance
• We collect only essential information needed to provide our subtitle translation services
• Your content data is processed temporarily and automatically deleted within 30 days
• We never sell your personal information to third parties
• You have full control over your data with rights to access, correct, and delete
• All data is encrypted in transit and at rest using industry-standard security measures
Information We Collect
Account Information
When you create an account, we collect your email address, chosen password, and basic profile information necessary for account management.
Usage Data
We collect information about how you use our service, including subtitle requests, language preferences, and processing statistics to improve our service quality.
Technical Information
We automatically collect certain technical information such as IP address, browser type, device information, and usage patterns for security and optimization purposes.
Content Data
We temporarily process subtitle content and movie/series metadata solely for the purpose of providing translation services. This data is not permanently stored beyond the processing period.
How We Use Your Information
Service Provision
We use your information to provide subtitle translation services, manage your account, and deliver the features you've requested.
Service Improvement
Usage data helps us understand how our service is used, identify areas for improvement, and develop new features that better serve our users.
Communication
We may use your email address to send important service updates, security notifications, and respond to your support requests.
Security & Fraud Prevention
We use technical information to protect our service from abuse, detect fraudulent activity, and maintain the security of our platform.
Data Protection & Security
Encryption
All data transmission is encrypted using industry-standard TLS encryption. Sensitive data is encrypted at rest using AES-256 encryption.
Access Controls
We implement strict access controls ensuring only authorized personnel can access user data, and only when necessary for service provision or support.
Data Minimization
We collect and retain only the minimum amount of data necessary to provide our services effectively.
Regular Security Audits
Our systems undergo regular security assessments and vulnerability testing to ensure the highest level of protection for your data.
Data Sharing & Third Parties
No Selling of Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.
Service Providers
We may share limited data with trusted service providers (hosting, payment processing, analytics) who are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, with continued protection under this privacy policy.
Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide services.
Processing Data
Subtitle content and processing data are automatically deleted within 30 days of processing completion.
Usage Analytics
Aggregated, anonymized usage statistics may be retained longer for service improvement purposes.
Legal Compliance
Some data may be retained longer when required by law or for legitimate business purposes such as fraud prevention.
Your Rights & Choices
Access & Portability
You can request access to your personal data and receive a copy in a portable format.
Correction & Updates
You can update your account information at any time through your account settings or by contacting support.
Deletion
You can request deletion of your account and associated data. Some information may be retained as required by law.
Opt-out
You can opt out of non-essential communications and certain data processing activities where legally permissible.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, we're here to help. Contact our privacy team for assistance.